Apple iPhone or iPad Instructions

1. Make sure your phone’s software is up to date.

2. Place a new battery in your hearing aid or make sure they’re sufficiently charged.

3. Make sure your bluetooth is on. Go to Settings —> Connections —> Bluetooth.

4. Go to Settings —> Accessibility —> MFi Hearing Devices. Your phone will search for your hearing aids. If it doesn’t find them, open and shut your battery doors or place your hearing aids on their charger and then remove them.

5. Once they are found, tap to connect the hearing aids by tapping the pair button once for each hearing aid.

For instruction on pairing to your Apple iPhone or iPad, click here.

Android Instructions

1. Make sure your phone’s software is up to date.

2. Place a new battery in your hearing aid or make sure they’re sufficiently charged.

3. Make sure your bluetooth is on. Go to Settings —> Connections —> Bluetooth.

4. Your phone will search for your hearing aids. If it doesn’t find them, open and shut your battery doors or place your hearing aids on their charger and then remove them.

5. Once they are found, tap to connect the hearing aids.

Apple iPhone or iPad Instructions

1. Make sure your phone’s software is up to date.

2. Place a new battery in your hearing aid or make sure they’re sufficiently charged.

3. Go to Settings —> Accessibility —> MFi Hearing Devices —> ‘your name’ Hearing Aids and tap on Forget This Device.

4. Turn your phone off and back on.

5. Go to Settings —> Accessibility —> MFi Hearing Devices. Your phone will search for your hearing aids. If it doesn’t find them, open and shut your battery doors or place your hearing aids on their charger and then remove them.

6. Once they are found, tap to connect the hearing aids by tapping the pair button once for each hearing aid.

Android Instructions

1. Make sure your phone’s software is up to date.

2. Place a new battery in your hearing aid or make sure they’re sufficiently charged.

3. Go to Settings —> Connections —> Bluetooth and remove your hearing aids from the list of paired devices.

4. Turn your phone off and back on.

5. Go to Settings —> Connections —> Bluetooth. Your phone will search for your hearing aids. If it doesn’t find them, open and shut your battery doors or place your hearing aids on their charger and then remove them.

6. Once they are found, tap to connect the hearing aids.